A major shift is happening in the world of community pharmacy. Pearl Chemist Group, one of the most respected independent pharmacy groups in South London and Surrey, has launched a new rapid-delivery service for pharmacy products on Just Eat, powered entirely by LUDA Partners’ digital technology.
This collaboration brings a simple but powerful idea to life: the ability for people to order everyday pharmacy essentials and have them delivered quickly, just as easily as they might order a takeaway.
And behind the scenes, LUDA Partners is making it all possible.
A new way for patients to access pharmacy products, powered by LUDA Partners
Pearl Chemist Group is now offering customers the ability to order over-the-counter medicines, personal care items and wellness products directly through the Just Eat app or website.
What makes this partnership possible is LUDA Partners’ technology, the digital infrastructure that connects pharmacies with leading delivery platforms and ensures a seamless experience for customers, couriers and pharmacy teams.
With a network of 3,700+ connected pharmacies across Europe, including more than 300 in the UK and Ireland, LUDA brings the operational experience, the real-time catalogue integration and the optimisation required for this kind of rapid delivery model to work at scale.
As a result, the Pearl Chemist rollout has been smooth, fast and reliable.
“Bringing essential healthcare items directly to customers’ doorsteps”
For Pearl Chemist Group, the motivation behind the partnership is clear: accessibility.
«We are committed to serving our local communities and making healthcare more accessible,» said Mayank Patel, Superintendent Pharmacist for Pearl Chemist Group Ltd. «Partnering with Just Eat, with the technological expertise of LUDA Partners, allows us to bring essential pharmacy items directly to our customers’ doorsteps with the speed and convenience they need.»
This new service is especially beneficial for people who:
- cannot easily visit a pharmacy in person
- need quick access to OTC medicines
- prefer the convenience of ordering through apps they already use daily
Just Eat’s extensive delivery network ensures the process is fast, reliable and easy.
Why Just Eat is entering the pharmacy sector
Just Eat’s expansion into pharmacy delivery marks a major evolution for the platform. By adding pharmacy products to its marketplace, Just Eat is:
- diversifying its offering
- expanding into the health & wellness sector
- giving pharmacies access to millions of UK customers
With an estimated 19 million users in the UK, Just Eat provides immediate visibility for pharmacies, a level of reach that would be difficult to achieve independently.
LUDA Partners: The technology behind the innovation
While customers see Pearl Chemist products on Just Eat, the engine powering it all is LUDA Partners.
LUDA manages:
- catalogue integration
- real-time product updates
- optimisation for search visibility
- order processing infrastructure
- coordination between pharmacy systems and delivery platforms
This is what allows pharmacies to join major apps without the operational burden.
«We are proud to facilitate this innovative partnership between Pearl Chemist Group and Just Eat,» said Luis Martín, Co-Founder of LUDA Partners. «This collaboration highlights the power of digital solutions in enhancing patient convenience and streamlining pharmacy operations. We believe this model will serve as a benchmark for the future of pharmacy services.»
The partnership has already been widely covered across the UK pharmacy press, with publications such as Pharmacy Magazine, Chemist & Druggist, Pharmacy Biz, The Pharmacist, Pharmacy Network News and P3 Pharmacy spotlighting the role of LUDA Partners in powering this new rapid delivery model.
A blueprint for the future of community pharmacy
This partnership represents a broader shift in how community pharmacy operates.
Patients increasingly expect:
- speed
- convenience
- digital access
- home delivery
🚨 When dealing with OTC medicines, a 48-hour or even 24-hour delivery timeline is no longer acceptable. The standard of care has fundamentally shifted.
Pharmacies need solutions that help them adapt without adding more work.That’s where LUDA Partners comes in: offering the technology that lets pharmacies stay competitive while keeping the pharmacist at the centre of care.
With rapid delivery demand growing, the Pearl Chemist-Just Eat-LUDA collaboration sets a new benchmark that other pharmacy groups are likely to follow.
What’s next?
Customers across South London & Surrey can already order from Pearl Chemist on Just Eat and early results show strong engagement.
As this model expands, more pharmacies will be able to:
- increase visibility
- reach new customers
- offer greater convenience
- strengthen their digital presence
All while relying on LUDA Partners to handle the technology behind the scenes.
This partnership is only the beginning and it signals a major step forward for digital pharmacy in the UK.
Want your pharmacy to join Just Eat?
Pearl Chemist Group’s success shows how quickly pharmacies can grow when they tap into digital delivery platforms, especially when LUDA Partners manages all the technology, catalogue updates and optimisation behind the scenes.
With over 3,700 pharmacies across Europe and more than 300 in the UK and Ireland already partnered with us, LUDA has the proven experience to drive your digital success.
If your pharmacy would like to join major delivery apps with zero setup work, you can learn more or get in touch with our team here: