Community pharmacy has always been about accessibility. Patients trust their local pharmacy to be close, reliable, and responsive. But in 2025, “accessible” doesn’t just mean on the high street, it also means online and on-demand.
That’s why more pharmacies across the UK are now appearing on delivery apps like Just Eat and Uber Eats.
📦 Why delivery apps are becoming pharmacy shelves
Delivery apps are no longer just about dinner. Millions of people are already opening them daily to order food, groceries and household essentials. Now, pharmacy products are becoming part of that everyday routine.
For pharmacies, that means:
- Visibility where customers already are (19M+ active Just Eat users in the UK).
- Impulse and convenience-driven purchases: from hayfever tablets on a summer’s day to pain relief late in the evening.
- A new sales channel without needing new staff, new premises, or extra advertising.
And the numbers prove it:
💡 The UK’s online pharmacy market is projected to reach £1.59bn in 2025, with strong projections for continued growth.
The wider UK Health Care eCommerce Market is expected to reach an online share of 40-45% in 2025, up from 35-40% in 2024.
💊 What’s driving this shift in 2025?
- Changing customer behaviour
Consumers expect health & wellness products to be as easy to order as groceries. In the UK, nearly a quarter (22.16%) of adults already say they would prefer to shop online for over-the-counter (OTC) health products rather than in-store. - Seasonal spikes
Whether it’s cold & flu in winter or allergy relief in summer, delivery apps are meeting urgent, time-sensitive needs. - Digital-first younger customers
A new generation of pharmacy customers prefers to shop on their phone, and delivery apps are where they start. According to the 2025 Global Digital Shopping Index, nearly half (48%) of all shoppers made their last purchase on a mobile phone. - Low-barrier entry for pharmacies
With partners like LUDA, pharmacies don’t need extra admin or tech know-how. Listings, updates, marketing and optimisation are handled for them.
🚀 Why pharmacies choose LUDA Partners
Going direct to delivery apps can be complex and time-consuming. LUDA makes it simple:
- One partnership, multiple apps: pharmacies get listed on Just Eat, Uber Eats and more as the network grows.
- We manage the hard work: listings, updates, customer service, marketing and optimisation.
- No fixed costs: pharmacies only pay when they sell.
And the results speak for themselves: our quick-commerce vertical is driving an average monthly growth of more than 70% and revenue gains for our partners.
300+ pharmacies in the UK & Ireland have already joined LUDA’s network and the momentum is accelerating.
🌍 The future of pharmacy access
Pharmacies have always been pillars of community health. In 2025, being accessible also means being present in the digital spaces where customers already shop.
By partnering with LUDA, pharmacies aren’t just keeping up with consumer expectations, they’re future-proofing their business and extending their care into the digital world.
👉 Want to see how your pharmacy could benefit? Get in touch with LUDA Partners today.